FieldSocio FieldSocio

Terms of Service

Last updated: October 2026

Acceptance of Terms

By accessing or using FieldSocio ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

Description of Service

FieldSocio is a mobile and web application that provides tools for qualitative field research, including interview recording, AI-powered transcription and translation, survey data collection, participatory research tools, and qualitative data analysis. The Service is designed for academic researchers, NGO professionals, and students conducting fieldwork in India.

Account Registration

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Be responsible for all activities that occur under your account

Subscription Plans & Payment

FieldSocio offers multiple subscription tiers (Student, Researcher, Team, Institution). Free plans have usage limits as described on our pricing page. Paid subscriptions are billed monthly through the Apple App Store or Google Play Store. You may cancel your subscription at any time through your app store account.

Your Research Data

You retain full ownership of all research data you create using FieldSocio, including recordings, transcripts, translations, survey data, field notes, and analysis outputs. We claim no intellectual property rights over your content.

You grant us a limited license to process, store, and transmit your data solely for the purpose of providing the Service.

Team projects. If you add team members to a project you own, they act on your behalf, and you are responsible for choosing them, giving them a suitable role, and removing their access when they no longer need it. Data they collect for your project is your research data. If you are a member of someone else's project, the data you collect for it belongs to that project, and you may use it only as the project owner permits.

Data Processing (Digital Personal Data Protection Act, 2023)

For personal data about your research participants, you (or your institution) are the Data Fiduciary and Green Concept Ecoscapes Pvt Ltd is your Data Processor. This section is our contract with you for that processing under section 8(2) of the DPDP Act and rule 6(1)(f) of the DPDP Rules, 2025. We will:

  • Process participant personal data only to provide the Service to you and on your instructions, which include your project settings and the consent scopes you record. We will not sell it, use it for advertising, or use it to train AI models.
  • Maintain reasonable security safeguards: encryption in transit and at rest, access control limiting each account to its own data and to the projects shared with it, according to its role, logging and monitoring of access, and backups.
  • Store research data in India (Mumbai). Data is processed outside India only by Google Gemini, only if you enable AI analysis for a project, and only for participants whose consent includes it.
  • Use only the sub-processors listed in our Privacy Notice, under obligations at least as protective as these, and update that list before adding new ones.
  • Inform you without delay of any personal data breach affecting your data, with the information you need to notify the Data Protection Board and affected participants.
  • Help you respond to participants' requests to access, correct or erase their data, and stop processing when you record that consent was withdrawn.
  • Delete participant data when you delete it or your account, except for the minimal records and logs that rule 8(3) of the DPDP Rules requires us to keep for one year.

Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Upload content that infringes on intellectual property rights
  • Attempt to reverse-engineer or tamper with the Service
  • Use the Service to harm, threaten, or harass others
  • Share your account credentials with unauthorized individuals
  • Exceed the usage limits of your subscription plan through automated means

Research Ethics

You are solely responsible for ensuring your research complies with applicable ethical guidelines, including obtaining informed consent from research participants, maintaining confidentiality, and following your institution's ethics review board (IRB/ERB) requirements. FieldSocio provides tools to support ethical research practices but does not guarantee compliance.

As the Data Fiduciary for participant data, you are responsible under the DPDP Act for giving participants notice in a language they understand, obtaining their consent (or relying on another lawful ground, such as the research exemption in section 17(2)(b) and the standards in the Second Schedule of the DPDP Rules), obtaining verifiable consent from a parent or lawful guardian for anyone under 18, collecting only the data your research needs, honouring withdrawal of consent and participants' rights, and deleting data you no longer need. The app's participant notice, consent scopes, guardian consent and withdrawal features are designed to help you do this.

AI Services Disclaimer

AI transcription and translation services are provided through Bhashini and may not be 100% accurate. You are responsible for verifying the accuracy of AI-generated transcripts and translations before using them in publications or reports. We do not guarantee the accuracy, completeness, or reliability of AI outputs.

Availability & Modifications

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We reserve the right to modify, suspend, or discontinue any part of the Service with reasonable notice. We will make commercially reasonable efforts to allow you to export your data before any discontinuation.

Limitation of Liability

To the maximum extent permitted by law, FieldSocio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of research data, arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless FieldSocio, its officers, employees, and partners from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-app notification at least 30 days before the changes take effect. Continued use of the Service after changes constitutes acceptance of the new Terms.

Contact

For questions about these Terms, contact us at:

  • Email (including data protection and grievances): ask@fieldsocio.app
  • Green Concept Ecoscapes Pvt Ltd, Bengaluru, Karnataka, India